Nbi123 takes the personal data protection of every member seriously. This document transparently explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
The six core pillars that shape nbi123's approach to managing members' personal data
All data transmitted between your device and nbi123 servers is protected by industry-standard 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Your personal data may only be accessed by authorised nbi123 staff with a legitimate business need. All access is logged and audited on a regular basis.
Nbi123 has never sold, rented, or commercialised your personal data to third parties for marketing or any unrelated commercial purpose, and never will.
Your data is stored on servers protected by multiple layers of physical and digital security controls, including firewalls, intrusion detection systems, and regular backups.
You have the full right to access, amend, or request deletion of your personal data held by nbi123, subject to applicable legal requirements.
Nbi123 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data handling practices are reviewed regularly to ensure full compliance.
Important Note: By using the nbi123 platform, you agree to the data collection and use practices as described in this Privacy Policy. Please read this document carefully and contact us if you have any questions.
Nbi123 ("we", "the platform") values the privacy of every individual who uses our services. This Privacy Policy outlines our commitment to protecting your personal data and how we manage that information responsibly.
This document is drawn up in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia and the regulations made thereunder. As a platform operating for users in Malaysia, we ensure every aspect of our data handling complies with the legal framework established by the Personal Data Protection Commissioner of Malaysia.
This Privacy Policy applies to all information collected through the nbi123 website, mobile platform, email communications, live chat, and all other service channels we operate. By continuing to use the nbi123 platform after the effective date of this Privacy Policy, you confirm your consent to all terms stated herein.
Nbi123 only collects personal data that is strictly necessary to provide our services safely and efficiently. The types of data we collect are as follows:
| Data Categories | Examples of Information | Requirements |
|---|---|---|
| Identity Information | Full name, MyKad/passport number, date of birth, gender | Mandatory (KYC) |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Information | Bank account number, bank name, account holder name | Mandatory (Withdrawal) |
| Usage Data | Login records, betting history, and game activity | Automatic |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Communication Data | Live chat records, support emails, and feedback | Where applicable |
nbi123 does not collect sensitive data such as health information, religious beliefs, or political views unless specifically required by applicable law.
Your personal data is collected through the following methods:
Nbi123 uses collected personal data solely for legitimate and necessary purposes to operate the platform effectively. The primary purposes for which your data is used are:
You may withdraw consent to receive marketing communications at any time via the notification settings in your account or by contacting our support team.
Nbi123 does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, in certain limited situations, your data may be shared with:
All data sharing with third parties is carried out with appropriate safeguards and involves only the minimum data necessary for the relevant purpose.
Protecting your personal data is nbi123's highest priority. We implement a comprehensive range of technical and organisational security measures:
While we take all reasonable measures, no security system is entirely foolproof. In the event of a data security breach affecting your rights, we will notify you within the timeframe stipulated by PDPA.
The nbi123 platform uses cookies and similar tracking technologies to improve your experience. The following are the types of cookies we use:
You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of some platform features. nbi123 does not use third-party cookies for external advertising purposes.
Under Malaysia's PDPA, you have the following rights regarding your personal data that we hold:
You have the right to request a copy of your personal data held by us at any time.
You have the right to request correction of inaccurate or incomplete data.
Under certain circumstances, you may request deletion of your data, subject to legal obligations.
You may request restriction of your data processing in certain circumstances.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
To exercise any of the above rights, please contact our Data Privacy Officer by email at [email protected]. We will process your request within 21 business days in accordance with the provisions of the PDPA.
Nbi123 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our general data retention guidelines are:
When data is no longer needed and there is no legal obligation to retain it, nbi123 will securely delete or encrypt it.
Nbi123 does not target its services at individuals under 18 years of age. We do not knowingly collect or store the personal data of minors.
Should we discover that personal data of an individual under 18 years of age has been collected without proper age verification, we will:
If you become aware that a minor has registered an account on nbi123, please contact us immediately at [email protected] so that immediate action can be taken.
Nbi123 reserves the right to amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or technological developments. When a material amendment occurs:
The latest version of this Privacy Policy is always accessible on this page. We encourage you to review this document periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Privacy Officer through the following channels:
We are committed to responding to all privacy-related inquiries within 5 business days. For more complex complaints requiring investigation, we will inform you of the expected resolution timeline.
If you are not satisfied with our response, you have the right to submit a complaint to Personal Data Protection Commissioner of Malaysia through the official channels designated by the Department of Personal Data Protection.