Important: By registering or using the nbi123 platform, you are deemed to have read, understood, and agreed to all Terms and Conditions stated below. If you do not agree with any part of this document, please discontinue use of our platform.
1 Acceptance of Terms
These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Member") and nbi123 ("Platform", "we", "us", "company"). This Agreement governs your use of the website, mobile app, games, wagering services, and all content provided by nbi123.
By accessing or using any part of the nbi123 platform, you confirm that:
- You have read and understood these Terms and Conditions in their entirety;
- You are at least 18 years of age or have reached the legal age of majority in your jurisdiction;
- You are using this platform solely for personal entertainment purposes, and not for any unauthorised professional or commercial activity;
- You agree to be bound by these Terms and Conditions, our Privacy Policy, and all other policies and guidelines published by nbi123 from time to time.
The effective date of these Terms and Conditions is 1 January 2026. The latest version is always accessible on this page.
2 Eligibility & Registration
To register and use the nbi123 platform, you must meet the following eligibility requirements:
- Age Requirement: You must be at least 18 years of age. nbi123 takes the protection of minors from gambling activities seriously. Any account found to have been registered by an underage individual will be closed immediately and the account balance forfeited.
- Valid Identity: You must register your account using your true and current personal information. Registration using a false identity, another person's name, or misleading information is strictly prohibited.
- One Account Per Individual: Each individual is permitted to hold only one active account at nbi123. Owning multiple accounts ("multi-accounting") is a serious violation that may result in the closure of all associated accounts.
- KYC Verification: Before your first withdrawal is processed, you are required to complete the identity verification process (Know Your Customer/KYC) by submitting a valid identification document such as a MyKad or passport.
Nbi123 reserves the right to reject any registration application without providing a reason, and to terminate the account of any user found to be in breach of these eligibility requirements at any time.
3 User Account
Once your account has been successfully registered, you bear full responsibility for all activity that takes place within it.
- Password Security: You are solely responsible for keeping your account password confidential. Do not share your login credentials with anyone, including family members. nbi123 will never ask for your password through any communication channel.
- Latest Update: You are required to ensure your profile information remains accurate and up to date at all times, including your email address, phone number, and bank account details used for transactions.
- Unauthorised Activity: If you suspect your account has been accessed without authorisation, please contact our support team immediately. nbi123 is not liable for any losses arising from your own negligence in safeguarding your login credentials.
- Personal Use: Your nbi123 account is for the personal use of the account holder only. You are not permitted to transfer, sell, or lend your account to any third party.
nbi123 is not responsible for any losses resulting from account access by a third party you have authorised or who gained access through your negligence.
4 Deposits & Withdrawals
All financial transactions on the nbi123 platform are subject to the following policies:
- Deposit Methods: nbi123 accepts deposits via FPX, DuitNow, Touch 'n Go eWallet, GrabPay, Boost, and local bank transfer. All deposits are processed automatically and credited to your account within minutes.
- Minimum & Maximum Limits: Each deposit and withdrawal is subject to minimum and maximum limits, depending on your chosen payment method. Current limits can be reviewed on the platform's Deposit and Withdrawal pages.
- Withdrawal: Withdrawals can only be processed to a verified bank account or e-wallet registered in your name. nbi123 does not process withdrawals to third-party accounts.
- Processing Time: Withdrawals are typically processed within 1–3 business days after KYC verification is complete. This timeframe may vary depending on the payment method and compliance review workload.
- Transaction Fees: nbi123 does not charge fees for deposits. For withdrawals, a fee may apply depending on your chosen method — current fee details are shown during the withdrawal process.
- Money Laundering: nbi123 fully complies with anti-money laundering (AML) regulations. Suspicious transactions will be reviewed and reported to the relevant authorities.
5 Bonuses & Promotions
Nbi123 offers a variety of bonuses and promotions from time to time. All offers are subject to the specific terms set for each promotion, as well as the following general rules:
- Wagering Requirement: All bonuses are subject to wagering requirements before any resulting winnings can be withdrawn. The required wagering amount is clearly stated in the terms of each promotion.
- Validity Period: Each bonus has a validity period. Bonuses not used within the specified timeframe will be automatically forfeited.
- One Bonus Per Promotion: Each member is only eligible to claim each promotion once unless otherwise stated. Bonus system abuse, such as registering multiple accounts to claim bonuses repeatedly, is strictly prohibited.
- Right to Amend: nbi123 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice, particularly where there is evidence of abuse or fraud.
- Final Decisions: Any bonus-related disputes will be resolved by the nbi123 team, and our decision is final in all matters relating to promotions.
Full terms for each active bonus and promotion are available on the nbi123 promotions page. Please read them carefully before claiming any offer.
6 Betting Rules
All wagering activity on the nbi123 platform — including Live Casino, Slots, Sports Betting, poker, and other games — is subject to the following rules:
- Game Results: All game outcomes are determined by a certified random number generator (RNG) or by live dealers on duty. Game results are final and cannot be disputed.
- Minimum & Maximum Bet: Each game has its own minimum and maximum bet limits. These limits are subject to change depending on active promotions or your VIP status.
- Technical Disruptions: In the event of a technical interruption during a game session, nbi123 will endeavour to resolve the matter fairly based on system records. In cases where a game cannot be completed, the original bet will be returned to your account.
- Obvious Errors: In the event of an obvious error in displaying odds, wins, or game information, nbi123 reserves the right to void the relevant bet and refund the original wager without further liability.
- Sports Betting: For sports betting, match results are based on official outcomes announced by the relevant governing body. nbi123 reserves the right to suspend or void bets on any match found to be affected by sports fraud.
7 Prohibitions & User Conduct
Use of the nbi123 platform is subject to a strict code of conduct. The following are strictly prohibited:
- Registering more than one account for yourself or on behalf of another person;
- Using automated software, bots, scripts, or any technology to manipulate or exploit games;
- Sharing, selling, or transferring your account to another party;
- Engaging in any activity related to money laundering or illegal financing;
- Abusing the bonus or promotion system through dishonest means;
- Spreading content containing hate speech, threats, or inappropriate material on the platform;
- Attempting to hack, breach, or disrupt the nbi123 technical infrastructure;
- Providing false information during registration or the KYC verification process.
Any violation of the above prohibitions may result in immediate account closure, forfeiture of account balance, and legal action where necessary. nbi123 reserves the right to report any illegal activity to the relevant authorities.
8 Intellectual Property
All content on the nbi123 platform, including but not limited to logos, brand names, interface design, text, graphics, software, source code, games, and promotional materials, is the exclusive property of nbi123 or its relevant licensors.
- You are not permitted to copy, distribute, modify, republish, or exploit any nbi123 content without prior written consent;
- Using the nbi123 brand name or logo for commercial purposes without authorisation constitutes an intellectual property violation and may be subject to legal action;
- Any feedback, suggestions, or ideas you submit to nbi123 may be used by us without any obligation to compensate you.
9 Limitation of Liability
Nbi123 shall not be liable for any direct, indirect, incidental, consequential, or punitive losses arising from:
- Use of or inability to use the nbi123 platform;
- Service interruptions due to system maintenance, technical failures, or events beyond our control;
- Unauthorised access to your account resulting from your own negligence;
- Results or losses arising from your betting activity on the platform;
- Data corruption or loss resulting from use of the platform.
Nbi123's maximum liability under any circumstances shall not exceed the total amount you have deposited in the 30 days preceding the relevant claim.
10 Account Closure
A nbi123 account may be closed through the following methods:
- Voluntary Closure: You may request to close your account at any time by contacting our customer support team. Any valid account balance will be returned to you once all compliance checks are completed.
- Closure by nbi123: We reserve the right to close or suspend your account without notice if there is evidence of fraud, a breach of these Terms and Conditions, or if directed to do so by the relevant authorities.
- Inactive Account: Accounts showing no login activity for 12 consecutive months may be classified as inactive. An account maintenance fee may be applied after that period.
Following account closure, you will no longer be permitted to access the platform or register a new account using the same details without written consent from nbi123.
11 Responsible Gaming
Nbi123 is fully committed to responsible gaming. We provide a range of tools to help you manage your wagering activity wisely:
- Deposit Limit: You may set daily, weekly, or monthly deposit limits through your account settings;
- Loss Limit: Set a maximum loss limit you are comfortable with for any given period;
- Session Time Limit: You may set a time limit for your gaming sessions;
- Self-Exclusion: If you feel you need a break from wagering, you can activate the self-exclusion option for a set period or permanently.
For more information on responsible gaming, please visit our Responsible Gaming us.
If you or someone you know is struggling with a gambling addiction, please contact the relevant mental health helpline in Malaysia for professional support.
12 Terms Amendment & Contact Us
Nbi123 reserves the right to change, add to, or amend any part of these Terms and Conditions at any time without prior notice for minor changes. For material changes that significantly affect user rights, we will:
- Sending a notification to your registered email address;
- Displaying a clear notice on the platform's home page for at least 7 days before the changes take effect;
- Updating the "Last Updated" date at the top of this page.
Your continued use of the nbi123 platform after the effective date of any changes constitutes your acceptance of the amended terms.
If you have any enquiries regarding these Terms and Conditions, please contact our team via:
- Live chat on the platform (available 24/7)
- Support email: [email protected]
- WhatsApp (number available on platform)
These Terms and Conditions are governed by applicable law, and any disputes shall be resolved through arbitration or a court of competent jurisdiction.